01. How can I transfer events from one website to another?
The best way to do this is to use MEC’s import and export feature which utilizes XML format. You can find all the formats for import and export in this link.
02. How can I integrate MEC events with Facebook?
We have a full article that explains this step by step.
03. How can I integrate MEC events with Google Calendar?
Here we have explained everything you need to do. You need to enable your calendar’s API from the Google Dashboard. Also, another user had a similar question that you can follow for how to do this.
04. how does CronJobs work?
This link provides enough explanation about CronJobs. You can also read the last parts of this link.
05. After some time I realized Facebook no longer is imported, but it worked fine before. What happened?
This is because of the limited publish time of your API for Facebook. It is initially for two months. To remove this limit you need to follow step 4 from this link and configure your API. It has been explained step by step.
06. How can I migrate from other plugins introduced by MEC to MEC?
It’s very simple to do. You need to have MEC and the other plugin installed and active at the same time. Then go to MEC > Import/Export > Third-Party Plugins and select the other plugin. Then simply click on the Start button. Considering the size of your events, the import will be done in 30 seconds or so.
07. I use third-party plugins and can see the events but cannot import them to MEC. What should I do?
The import operation is directly related to the configuration of your server and this might be because of low RAM on your server or short timeout time. You can find more details here. It is better to ask your host provider to help out.
08. When importing from Google Calendar I get error 404 or 403. Why is that?
You can solve this problem this way:
First, make sure that your calendar is published.
Make sure your Calendar API that is exclusive to your domain is active.
Your Calendar ID must be correct for your calendar.
09. How can I download the list of event attendees in CSV?
The simplest way is to go to the Booking menu in MEC and filter the event or ticket you want. Then using bulk action export the file with the format you like. Follow this link for more information.
10. How can I export the Organizers?
There is currently no option for this.
11. Is there any way to download all MEC invoices?
MEC cannot do this but you can utilize Ticket and Invoice add-on to download all invoices in PDF. This add-on has many more functions that you can learn about here.
12. Is it possible to download all the invoices of MEC all at once?
This cannot be done by MEC itself. Actually, you should use MEC Advanced Reports.
13. Is it possible to import via excel?
No, we are sorry.
If you have more questions that couldn’t find here then please feel free to contact us.
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