If you have already sent the tag for cancellation link and the user has clicked on that to cancel a booking, Booking Cancellation Notification email in Modern Events Calendar will be sent after the cancellation has completed successfully.
You can send a CC of this email to admin, event organizer, and the user who has booked the event as well. You can also select users and specific roles to send a copy of the email.
Keep in mind that the cancellation link is in the Booking Confirmation Notification tab and is subject to your customization. Click here to see the email customization in MEC plugin.
Modern Events Calendar Booking Cancellation Notification Option
Note: Booking Cancellation Notification is only available in MEC Pro plugin.
In order to activate this notification, you need to go to MEC Settings > Notifications > Booking and check the “Enable cancellation notification” option.
To manage this section you need to use the tags that are provided at the end of each section.
Other features of this option include the ability to send custom emails and using HTML tags.
You can also customize this notification per each event on the event settings.
What you need to do is to go to MEC Settings > Notifications > Notifications Per Event and check the “Edit Notifications Per Event” option.
Then you need to go to Single Event Edit Page > Event Details > Notification and check the “Modify” option under the Booking Cancellation title.
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